Refund and Returns Policy

Items should be returned to us unused within 14 days of delivery.

— Items should be unworn and in a sellable condition, returned with all original tags attached along with any packaging. The products that have been used, worn, washed, modified, or damaged will not be accepted.

— Returns that do not meet our policy will not be accepted.

— Please note, any cost incurred in regard to returning a shipment are at the expense of the client.

— Should you require any further assistance or have any queries regarding your order or our return/exchange policies, please contact our Customer Care team on +971 54 777 5990 who will be happy to assist you. Please have your order number ready as this will allow our Customer Care team to help resolve your query proficiently.

— You are always welcome to visit our Michael Cinco Boutique store for any queries, returns or exchanges where our Fashion Advisors will be more than happy to assist.

— If under the unordinary circumstance where one of your items is damaged or you have not received the correct item or size, please contact or email our Customer Care team on +971 54 777 5990 or by using within 48 hours of receiving your order.