FAQ

If you wish to modify or cancel your order, please contact our customer care team on 045294479 or send an email to info@michaelcinco.com.

Please refer to our size guide to help you choose your perfect fit.

You will receive an instant confirmation of your order in the form of an email once your order has been placed on the Michael Cinco website. For any specific requests, please contact our customer care team on 045294479 or send an email to info@michaelcinco.com.

All transactions processed on the Michael Cinco website are extremely secure and safe to use, we use a highly rated secure payment gateway.

Michael Cinco fashion advisors are always delighted to offer personalized advice – service available only during business hours from Monday to Friday 9 am till 6pm Dubai time. Please use the contact information below to contact the store directly:

Haute Couture Landline: 045135959
Ready-to-wear Landline : 045294479
Mobile: 0547775990

All of our Michael Cinco ready-to-wear products are manufactured meticulously in Italy and Dubai.

We are delighted to announce that we do provide worldwide shipping.

• Click on the "your account" section located in the top right corner of the Michael Cinco website.
• Please fill in the required fields under the "create an account" section.
• Then click on "register"
• You will then receive an email that provides confirmation that your account has been created.

• Select the product that you would wish to order
• Select the size, quantity, and colour you would like to order
• Complete your order by clicking on “my basket” and then “proceed to checkout”
• You will be asked to complete your delivery and billing address either by checking out as a guest or by creating or logging into your own account.
• Please proceed to fill in the required information to complete your order.
• Shortly after, you will receive an email confirming your order and containing your order number
• Once your order has been dispatched, you will receive another email containing a tracking number allowing you to track the delivery of your package at any time

Once your order has been dispatched from MICHAEL CINCO, you will instantly receive an email containing your reference number from DHL allowing you to track your order at any time.

• Click on the “your account” section located in the top right corner of the Michael Cinco website.
• Please fill in the required fields under the “create an account” section.
• Then click on “register”
• You will then receive an email that provides confirmation that your account has been created.